Help centre › Account

Account, team and billing

Sign up with your email and website, invite teammates, see your free trial, choose a plan, and what happens to your data.

Sign up

  1. Open Start your free trial (/signup). Enter your work email, your name and your company website. The company name is optional; if you leave it blank we take it from the website.
  2. We email you a link. It works once and expires in 60 minutes. Press Continue on the page it opens.
  3. Your company is created and you are its account owner. Your 14-day free trial starts now. No card is needed.
  4. We read your public website and draft your profile: codes, keywords, certifications and past performance. You review every field before anything is saved. Do not enter a page that holds Controlled Unclassified Information (CUI).
  5. Press Save and re-score. Your first matches appear straight away, and a digest arrives every morning.

If you already have an account, the sign-up form emails you a sign-in link instead. It never creates a second company.

Your sign-in

You sign in with a link sent to your email; there is no password to forget. Your session lasts 14 days on a browser. Sign out from the account menu.

Settings

Open Settings from the menu. It has five tabs:

TabWhat it holdsWho can change it
AccountCompany name, website, account owner, planThe owner
TeamEveryone who can sign in for your companyThe owner
SubscriptionTrial days left, plans, billingThe owner
Calendar feedYour private calendar subscription linkYou
NotificationsYour email digestYou

Teammates (members) can see every tab. Only the owner can change the Account, Team and Subscription tabs. Your C4 coach or an administrator can help with any of them.

Your company and your team

Each company has its own account. People in your company see only your company's matches, saved opportunities, notes and documents, never another company's. Coaches and administrators at C4 Solutions and Acidni can see every company they support.

Free trial, plans and billing

Your data

Never store CUI, export-controlled or classified information in the tool.

Still stuck?

Send a request to the Acidni support team, or email support@acidni.net.

Contact support